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Article TitleHow Should Organizational Leaders Use Employee Engagement Survey Data? (link connects to article abstract)

Publication: Performance Improvement Journal

Summary: This evaluation study explores how a nonprofit health insurance provider responds to the results of its annual employee engagement survey. The study answers two questions: (a) What do organizational leaders do with the data collected? and (b) How do leaders perceive the usefulness of the survey? It provides study results, discussions, and recommendations relevant to human performance technology practitioners, to help maximize the value of an organizational survey by increasing its usefulness as a catalyst for change.

Comments: I think almost every company I’ve worked for has conducted some kind of employee engagement or employee satisfaction survey.

Some organizations do all they can to communicate the results of the survey to its workforce and highlight positive changes that come as a result. Other organizations seem to let the survey slip off the radar, leaving employees to wonder whether their voice was heard. Skeptical employees even wonder whether the survey is worth their time to complete.

I opted for applied research when I chose my thesis study topic for my master’s degree. The study investigated how a non-profit health insurance company uses the results of its employee engagement survey and why. The article published in this month’s Performance Improvement Journal is an abridged report of this study.

Note: This article is co-authored with my thesis committee.

Click here to view the full article abstract from the Performance Improvement Journal site.


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Book Chapter: Linking Practice and Theory

Publication: Handbook of Improving Performance in the Workplace, Volume 2, The Handbook of Selecting and Implementing Performance Interventions (link connects to table of contents)

Summary: The study of human performance technology (HPT) is an applied science that uses systemic and systematic problem-solving approaches. Practitioners often accumulate knowledge and skills based on their own experiences; however, one’s professional knowledge should also be grounded in the eclectic foundations of the field, including theories and research findings. This chapter connects HPT practices to their theoretical foundations.

Note: Co-authored with Seung Youn (Yonnie) Chyung and published under my maiden name, Berg.

Click here to view the book’s table of contents site.

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Article Title: The Role of Intrinsic Goal Orientation, Self-Efficacy, and E-Learning Practice in Engineering Education (link connects to article abstract)

Publication: The Journal of Effective Teaching

Comments:

Spoiler: The study found that supplemental e-learning activities improved the academic performance of engineering students.

I was an e-learning developer for the Materials Science & Engineering program at Boise State University for a couple of years. My position was funded by a National Science Foundation grant. The grant funded a study to determine whether supplementing an introductory engineering class with e-learning activities would help students learn.

Good news – it did!

During those two years, I was assigned engineering textbook chapters and tasked with designing and developing key content into e-learning activities. We tracked students’ use of those activities and their class performance.

And this study is the subject of a recently published paper called The Role of Intrinsic Goal Orientation, Self-Efficacy, and E-Learning Practice in Engineering Education. I know…it’s a mouthful. But that’s how it works with academic articles.

The article was just published in The Journal of Effective Teaching.

FYI – This is published under my maiden name, Berg.

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Article TitleFactors that Influence Informal Learning in the Workplace (link connects to article abstract)

Publication: Journal of Workplace Learning

Summary: This study investigated factors that influence informal learning in the workplace and the types of informal learning activities people engage in at work. More specifically, the research examined: the relationship between informal learning engagement and the presence of learning organization characteristics; and perceived factors that affect informal learning engagement.

This research paper received an Outstanding Paper Award at the Literati Network Awards for Excellence 2009.

Citation: Berg, S. A., & Chyung, S. Y. (2008). Factors that influence informal learning in the workplace. The Journal of Workplace Learning, 20(4), 229-244.

Note: Co-authored with Seung Youn (Yonnie) Chyung and published under my maiden name, Berg.

Click here to access the full article.

 

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