Article Title: Conveying Tacit Knowledge in eLearning
Publication: Integrated Learnings: eLearning
Summary: Tacit knowledge – concepts we understand intuitively but struggle to explicitly articulate – is often difficult to clearly outline in training. However, instructional design techniques such as storytelling and social learning can help convey and reinforce these concepts. This article explains tacit knowledge and describes techniques for conveying it in an eLearning environment.
If you’ve ever stumped subject matter experts by asking how they made certain decisions, you may have stumbled upon tacit knowledge. When you get vague responses like “I just know,” or “I just caught on from experience,” you may be entering the realm of tacit knowledge.