Article Title: eLearning as Part of a Change Management Effort
Publication: Integrated Learnings: eLearning
Summary: Have you ever finished a required training at work, only to conclude that it was a waste of your time? Even well-designed training can fail to have the desired impact if employees aren’t motivated to apply newly learned skills on the job. Fortunately, we can mitigate this risk by making sure that training is part of a larger change management strategy. This article describes the relationship between change management and training by outlining a practical example of how the two support one another.
In this model, awareness is more than an email announcement. Building awareness requires a communication process that attempts to shape perceptions by building a case for the need to change. At this point, it isn’t necessarily critical to actually announce what the forthcoming solution is. Rather, the focus is on explaining why a change is necessary to solve a problem, seize an opportunity, etc.